yourGstaad

At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay.

Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories.

Are you passionate about delivering exceptional guest experiences? Do you thrive in a welcoming and elegant hotel environment? For the Wintersaison 2025/2026 We are looking for a dedicated Hotel Receptionist to join our team in Gstaad, ensuring a warm, professional, and efficient front-of-house service for our valued guests.

About the Role:

As the first point of contact for our guests, you will play a key role in providing a seamless and personalized experience. From handling reservations and check-ins to assisting guests with inquiries, you will ensure that every interaction reflects the high standards of our boutique hotel.

Key Responsibilities:

— Welcome guests warmly and assist with check-in and check-out procedures.
— Manage reservations, room allocations, and guest requests efficiently.
— Provide concierge services, offering recommendations and assisting with bookings.
— Handle guest inquiries, complaints, and feedback with professionalism and care.
— Maintain accurate records, process payments, and ensure all administrative tasks are completed.
— Collaborate with housekeeping and other departments to ensure smooth daily operations.

What We Are Looking For:

— Previous experience in a front-office role within a luxury or boutique hotel is preferred.
— Excellent communication skills in English and German (French is a plus).
— A warm, professional, and guest-oriented approach.
— Strong organizational skills and attention to detail.
— Ability to multitask and work efficiently in a dynamic environment.
— Proficiency in hotel reservation systems (PMS) and Microsoft Office.

What we offer:

— Competitive salary and benefits.
— A supportive and friendly work environment in a stunning Alpine location.
— Career development opportunities within our hotel group
— Exclusive benefits and discounts in hotels, restaurants, stores etc. in the region with the Yourgstaad Membercard
— Internal staff events and Yourgstaad events
— Regular further training opportunities from Yourgstaad,
http://www.yourgstaad.chhttp://www.yourgstaad.ch

CONTACT:

At “The Mansard” we want to be better than the stars at the entrance. If you too have a passion for the hotel industry and are ready to put your skills to use in an exciting new project, then we look forward to hearing from you!

Please send your application documents (cover letter, CV and references) to the contact address below.

https://www.the-mansard.ch/de

info@the-mansard.ch